Privacy Policy

Last Updated: February 25, 2025

1. Introduction

PostSyncer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management and automation platform (the "Service"). By using PostSyncer, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

  • Name and contact information (email address, phone number)
  • Billing information and payment details
  • Business information (company name, role)

2.2 Social Media Platform Data

  • Access tokens and authentication credentials. We collect and store your access tokens and authentication credentials to securely connect your social media accounts. To ensure the highest level of security, we encrypt all stored credentials using AES-256-CBC. All encrypted values are secured with OpenSSL and the AES-256-CBC cipher. Additionally, every encrypted value is signed with a message authentication code (MAC). This MAC verification ensures that encrypted data cannot be altered or tampered with by malicious users, providing an extra layer of security for your sensitive information.
  • Profile information from connected social media accounts
  • Content posted through our platform
  • Analytics and engagement data
  • Audience insights and metrics

2.3 Usage Data

  • IP address and device information
  • Browser type and settings
  • Usage patterns and preferences
  • Log data and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our Service
  • Processing your transactions and payments
  • Managing your social media accounts and content
  • Analyzing performance and providing insights
  • Communicating with you about service updates
  • Improving our platform and user experience
  • Ensuring compliance with platform policies
  • Preventing fraud and maintaining security

4. Platform-Specific Data Usage

4.1 Google (YouTube) Data

Our use of Google user data complies with Google's Limited Use requirements:

  • We only request necessary permissions to provide our service
  • We do not transfer Google user data to third parties unless necessary for service provision
  • We do not use Google user data for advertising purposes
  • We maintain security measures to prevent unauthorized access

Google API Services User Data Policy

PostSyncer's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Limited Use Disclosure for Google User Data

PostSyncer's use of information received from Google APIs will adhere to these Limited Use requirements:

  • We will only use access to read, write, modify, or control YouTube data to provide a YouTube social media management service and to help users manage their YouTube presence, including scheduling and publishing content, analyzing performance, and engaging with their audience.
  • We will not use Google user data for serving advertisements.
  • We will not allow humans to read the data unless:
    • We have your affirmative agreement for specific data
    • It is necessary for security purposes such as investigating abuse
    • It is required to comply with applicable law
    • Our use is limited to internal operations and the data (including derivations) have been aggregated and anonymized
  • These requirements don't supersede any terms that you agreed to directly with Google, but they do represent our commitment to handling Google user data responsibly.

YouTube API Services

PostSyncer uses YouTube API Services to enable cross-posting functionality to YouTube. By using our service to interact with YouTube, you are also subject to the YouTube Terms of Service.

Google Privacy Policy

As we use YouTube API Services, your data may also be subject to Google's Privacy Policy. For more information on how Google collects and processes data, please refer to the Google Privacy Policy.

4.2 Meta (Facebook & Instagram) Data

We process Meta platform data in accordance with Meta's Platform Terms and Developer Policies.

4.3 TikTok Data

Our handling of TikTok user data complies with TikTok's Platform Terms of Service and Data Privacy requirements.

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers and partners who assist in platform operation
  • Connected social media platforms as necessary for service provision
  • Law enforcement when required by law
  • Other parties with your explicit consent

6. Data Security

We prioritize the security of your data by implementing industry-standard measures, including:

  • Encryption: All sensitive data, including access tokens and authentication credentials, is encrypted using AES-256-CBC with OpenSSL. Each encrypted value is also signed with a message authentication code (MAC) to prevent tampering.
  • Data Protection: We encrypt data both in transit and at rest to ensure secure storage and transmission.
  • Regular Security Assessments: We conduct routine security evaluations to identify and mitigate potential vulnerabilities.
  • Access Controls & Authentication: Strict access controls ensure that only authorized personnel can access sensitive information.
  • Threat Monitoring: We actively monitor for suspicious activities to detect and prevent unauthorized access.

7. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw platform permissions
  • Export your data

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize data.

9. International Data Transfers

We may transfer your data internationally. When we do, we ensure appropriate safeguards are in place and comply with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect or maintain information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our Service or via email.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

  • Email: [email protected]
  • Address: 1111B S Governors Ave STE 26656, Dover, DE, 19904, United States